Terms of service

Terms & Conditions

Overview

This website (the “Site”) is operated by Sukoon. Throughout the Site, the terms “we”, “us”, and “our” refer to Sukoon. Sukoon offers this website, including all information, tools, and products available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein.

These Terms apply to all users of the Site, including browsers, customers, and contributors of content. Please read these Terms carefully before accessing or using our Site. If you do not agree to all Terms, you may not access the Site or use any Services.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence. By placing an order, you confirm that you are legally permitted to purchase the products offered.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction while using our Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across various networks and adapted to technical requirements. Credit and debit card information is always encrypted during transmission.

Products, pricing, combinations, and promotions available on the Site are exclusive to the online store unless otherwise stated.

Accuracy of Information

We strive to ensure all product descriptions, images, and details are accurate. However, variations in color or appearance may occur due to screen settings and device displays, for which we are not responsible.

We reserve the right to modify, update, or remove any product information at any time without prior notice.

Modifications to the Service and Prices

Product prices displayed on the Site do not include shipping fees or additional charges unless stated otherwise.

Prices are subject to change without notice. We reserve the right to modify or discontinue any part of the Service or content without notice.

Products or Services

Certain products may be available exclusively online and in limited quantities. All purchases are subject to our Return Policy.

We reserve the right to:

  • Limit sales to any person, region, or jurisdiction

  • Limit quantities of any product or service

  • Discontinue any product at any time

All product descriptions and pricing are subject to change at our sole discretion. Any offer made on this Site is void where prohibited by law.

Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order. This may include orders placed under the same account, payment method, or billing/shipping address.

If an order is modified or canceled, we may attempt to notify you using the contact details provided at checkout.

You agree to provide current, complete, and accurate account and purchase information and to promptly update your details so transactions can be completed successfully.

Sukoon is not responsible for additional charges imposed by banks or card issuers beyond the product and shipping cost.

Third-Party Links

The Site may contain links to third-party websites not affiliated with Sukoon. We are not responsible for examining or evaluating the content or accuracy of third-party materials and assume no liability for them.

User Comments, Feedback, and Submissions

You agree that any comments or submissions you provide:

  • Will not violate any third-party rights

  • Will not contain unlawful, abusive, or obscene material

  • Will not include malware or harmful code

You may not use a false email address or mislead us or others as to the origin of your submissions. You are solely responsible for your comments and their accuracy.

Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

Cancellation & Returns

For information regarding cancellations or returns, please refer to our Return Policy.

Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if information on the Site is inaccurate at any time without prior notice.

We are not obligated to update information except as required by law.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates.

Changes to Terms of Service

You can review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes to our Site. Continued use of the Site following changes constitutes acceptance of those changes.

Payment & Bank Policies

We accept Visa and MasterCard debit and credit cards in AED.

Users under the age of 18 are not permitted to register or transact on the Site.

Cardholders are responsible for retaining copies of transaction records and maintaining the confidentiality of their account information.