Refund policy
Return Policy
Returns
To request a return, please contact us on whatsapp on +966 54 031 7406
We offer a 7-day return policy, which means you may request a return within 7 days of receiving your order.
To be eligible for a return:
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The item must be unused and in the same condition as received
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All original packaging and labels must be intact
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A copy of the order invoice must be provided
Damages & Issues
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately on whatsapp on +966 54 031 7406 so we can assess the issue and resolve it promptly.
Exceptions / Non-Returnable Items
Certain items are not eligible for return, including:
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Used or opened products
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Sale items
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Gift cards
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status of your refund.
If approved, your refund will be issued to your original payment method within 7 business days. Please note that processing times may vary depending on your bank or credit card provider.
If you experience a delay of more than 10 days after your return has been processed, please contact us at on whatsapp +966 54 031 7406
Contact Us
For any questions regarding returns or refunds, please reach out to us on whatsapp +966 54 031 7406